Research output per year
Research output per year
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Dive into the research topics where Galit Yom-Tov is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Collaborations and top research areas from the last five years
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Asymmetries of Service: Interdependence and Synchronicity
Daw, A. & Yom-Tov, G. B., 1 Jul 2026, In: Operations Research. 74, 4, p. 2270-2296 27 p.Research output: Contribution to journal › Article › peer-review
Open Access -
Hospital vs. Home Care: Trading off Predischarge and Postdischarge Infection and Mortality Risks
Armony, M. & Yom-Tov, G. B., 1 Jan 2026, In: Manufacturing and Service Operations Management. 28, 1, p. 57-75 19 p.Research output: Contribution to journal › Article › peer-review
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The Co-Production of Service: Modeling Services in Contact Centers Using Hawkes Processes
Daw, A., Castellanos, A., Yom-Tov, G. B., Pender, J. & Gruendlinger, L., Mar 2025, In: Management Science. 71, 3, p. 2635-2656 22 p.Research output: Contribution to journal › Article › peer-review
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Affect-as-Information: Customer and Employee Affective Displays as Expeditious Predictors of Customer Satisfaction
Ashtar, S., Yom-Tov, G. B., Rafaeli, A. & Wirtz, J., Nov 2024, In: Journal of Service Research. 27, 4, p. 525-542 18 p.Research output: Contribution to journal › Article › peer-review
Open Access -
CLOSING THE SERVICE: CONTRASTING ACTIVITY-BASED AND TIME-BASED SYSTEMATIC CLOSURE POLICIES
Castellanos, A., Daw, A., Ward, A. & Yom-Tov, G. B., 2024, 2024 Winter Simulation Conference, WSC 2024. p. 2440-2451 12 p. (Proceedings - Winter Simulation Conference).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review