The Changing Roles of Humans and Algorithms in (Process) Matching

Roee Shraga, Avigdor Gal

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Historically, matching problems (including process matching, schema matching, and entity resolution) were considered semiautomated tasks in which correspondences are generated by matching algorithms and subsequently validated by human expert(s). The role of humans as validators is diminishing, in part due to the amount and size of matching tasks. Our vision for the changing role of humans in matching is divided into two main approaches, namely Humans Out and Humans In. The former questions the inherent need for humans in the matching loop, while the latter focuses on overcoming human cognitive biases via algorithmic assistance. Above all, we observe that matching requires unconventional thinking demonstrated by advanced machine learning methods to complement (and possibly take over) the role of humans in matching.

Original languageEnglish
Title of host publicationBusiness Process Management Workshops - BPM 2019 International Workshops, Revised Selected Papers
EditorsChiara Di Francescomarino, Remco Dijkman, Uwe Zdun
Pages106-109
Number of pages4
DOIs
StatePublished - 2019
EventInternational Workshops on AI4BPM, BP-Meet-IoT, BPI, BPMinDIT, BPMS2, DEC2H, MIEL, PM-DiPro, PODS4H, PQ, SPBP, VEnMo 2019 held at the 17th International Conference on Business Process Management, BPM 2019 - Vienna, Austria
Duration: 1 Sep 20196 Sep 2019

Publication series

NameLecture Notes in Business Information Processing
Volume362 LNBIP
ISSN (Print)1865-1348
ISSN (Electronic)1865-1356

Conference

ConferenceInternational Workshops on AI4BPM, BP-Meet-IoT, BPI, BPMinDIT, BPMS2, DEC2H, MIEL, PM-DiPro, PODS4H, PQ, SPBP, VEnMo 2019 held at the 17th International Conference on Business Process Management, BPM 2019
Country/TerritoryAustria
CityVienna
Period1/09/196/09/19

ASJC Scopus subject areas

  • Management Information Systems
  • Control and Systems Engineering
  • Business and International Management
  • Information Systems
  • Modeling and Simulation
  • Information Systems and Management

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